Cookie Policy

Last updated: March 1, 2026

1. Introduction

This Cookie Policy explains how ZenGuard Markets Ltd ("we", "us", "our") uses cookies and similar tracking technologies when you access our website, trading platform, and related online services. This policy should be read in conjunction with our Privacy Policy, which provides further information about how we collect, use, and protect your personal data.

We are committed to transparency regarding our use of cookies and to complying with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). By continuing to use our services, you consent to our use of cookies in accordance with this policy, except where your consent is required by law and you have not provided it.

2. What Are Cookies

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, to provide information to website owners, and to deliver a more personalized user experience. Cookies typically contain a unique identifier and may store information such as your preferences, login status, or browsing activity.

Cookies can be "first-party" cookies (set by ZenGuard Markets when you visit our website) or "third-party" cookies (set by other organizations whose services we use). They may also be "session" cookies (temporary and deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until you delete them).

3. Types of Cookies We Use

Essential Cookies: These cookies are strictly necessary for the operation of our website and trading platform. They enable core functionality such as security, network management, account authentication, and load balancing. You cannot opt out of these cookies as the platform would not function properly without them. Examples include session cookies that maintain your login state and security tokens that protect against cross-site request forgery.

Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and whether you encounter any errors. The data is aggregated and anonymous and is used to improve how our website works. We may use analytics providers to help us understand user behavior and optimize our platform.

Functionality Cookies: These cookies allow our website to remember choices you make (such as your preferred language, region, or display settings) and to provide enhanced, more personalized features. The information these cookies collect may include personally identifiable data that you have disclosed.

Marketing and Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and to show you relevant advertisements on other sites. They do not store direct personal information but are based on uniquely identifying your browser and internet device. We only use these cookies with your explicit consent.

4. Third-Party Cookies

In addition to our own cookies, we may allow certain third parties to place cookies on your device when you use our services. These third parties include analytics providers (such as Google Analytics) that help us understand how visitors interact with our platform, payment processors that facilitate secure transactions, customer support and chat service providers, and advertising networks that deliver relevant marketing content where you have consented.

We do not control these third-party cookies, and their use is governed by the respective third party's privacy policy. We encourage you to review the privacy policies of these third parties to understand how they use cookies and what data they collect.

6. Managing Cookies

You have several options for managing or disabling cookies. Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. Browser settings generally allow you to refuse all cookies, accept all cookies, or receive a notification when a cookie is being sent.

You can also use our cookie preference center, accessible from the cookie banner or footer of our website, to manage your preferences for non-essential cookies. You may withdraw your consent for optional cookies at any time through the preference center. Please note that clearing or blocking cookies may require you to re-enter your preferences on subsequent visits.

7. Impact of Disabling Cookies

Disabling or blocking certain cookies may affect the functionality of our website and trading platform. If you disable essential cookies, you may not be able to access certain areas of our platform, maintain a secure session, or complete transactions. We strongly recommend that you allow essential cookies when using our trading services.

Disabling performance cookies will not affect core platform functionality but may prevent us from identifying and resolving technical issues that affect your experience. Disabling functionality cookies may mean that your preferences are not remembered and you may need to re-enter settings each time you visit. Disabling marketing cookies will not affect your ability to trade but may result in less relevant advertising when you browse other websites.

8. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals, and the interpretation of such signals varies across jurisdictions and industry practices.

At present, ZenGuard Markets does not automatically respond to DNT signals. However, we respect your privacy choices and provide you with control over non-essential cookies through our cookie preference center. We will continue to monitor developments in DNT technology and may update our approach as industry standards evolve.

9. Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or the cookies we use. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our services after any changes constitutes your acceptance of the updated policy. If you have provided consent for certain cookies, we may seek fresh consent where the changes materially affect how we use your data.

10. Contact

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

ZenGuard Markets Ltd Data Protection Officer Email: privacy@zenguardmarkets.com Address: 1 Canada Square, Canary Wharf, London E14 5AB, United Kingdom

For general inquiries, you may also contact our client support team at support@zenguardmarkets.com.